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John Lewis to cut in-store money exchange and gift wrapping services

The closures would affect 30 shops for money exchange and 25 shops for gift wrapping, with job cuts expected in the autumn if plans are approved.

Reported · Written up by our desk · Sectors

BBC Business reports that John Lewis is consulting on redundancies that could affect around 200 staff as it plans to close some in-store money exchange services and dedicated gift wrapping areas.

The retailer said the in-store foreign exchange bureaus would be shut due to falling demand, and that it would move gift-wrapping services from specialised areas to its tills.

According to the report, the change in foreign currency demand reflects customers increasingly ordering online and collecting in store, while some customers are also using credit cards or digital payments abroad.

The outlet also noted that John Lewis said the money exchange closure would affect 30 shops and the gift wrapping service closure would affect 25 shops, as it continues restructuring under its chair after earlier job cuts, store closures, and a shift that included a bonus reinstatement.

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