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At close · Thu, Sep 24, 2026
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HomeCryptoMarket StructureBitMEX lets customers in 6 jurisdictions withdraw afte…

BitMEX lets customers in 6 jurisdictions withdraw after shutdown

The exchange ended trading Sept. 23, and its Sept. 24 update restores login and identity checks so affected users can pull remaining balances, though sanctioned countries remain restricted.

BitMEX has reopened withdrawal access for customers in six jurisdictions that were previously barred from using the exchange after it shut down trading operations, according to CryptoSlate. On Sept. 24, the crypto derivatives platform said users in the United States, Canada, Hong Kong SAR, Bermuda, Seychelles and Myanmar can now log in, complete identity verification where required, and withdraw funds remaining in their accounts.

BitMEX said the restrictions were lifted only to facilitate fund recovery following its Sept. 23 shutdown, when trading ended at 04:00 UTC after an 11-year run. For users whose accounts were previously blocked due to location, the process allows sign-in with existing credentials, know-your-customer checks, and submission of withdrawal requests, with those still unable to access directed to contact BitMEX support.

The withdrawal-only policy also draws a line between earlier restricted jurisdictions and areas still covered by sanctions. CryptoSlate reports that customers in Cuba, Iran, North Korea and several Russian-occupied regions of Ukraine remain restricted, and any withdrawals there are subject to compliance checks rather than the broader reopening granted to the six previously restricted markets.

BitMEX added that Iranian nationals outside Iran who are not subject to US, United Nations or European Union sanctions may request withdrawals with proof of residence, and it will review applications individually. It also said Russian nationals living in the European Union or Switzerland can seek access by providing documents proving residence, such as recent utility bills, bank statements or government correspondence.

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