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JD Power: Total Loss Auto Claims Weigh Down Insurance Customer Satisfaction

Reported · Written up by our desk · Health Insurance

Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable vehicles, a new study looking at this year shows. Customer satisfaction with total loss claims fell 12 points on …

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Insurance JournalJD Power: Total Loss Auto Claims Weigh Down Insurance Customer Satisfaction

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