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Clover Health says cyber incident accessed three employee accounts
The health insurer detected unusual logins July 4 and later found a hacker used social engineering to access employee accounts tied to member scheduling and broker-facing sales.
Clover Health Investments said in a regulatory filing that it detected unusual login activity on some of its information systems on July 4 and subsequently determined a hacker gained access to three employee accounts through social engineering, according to Yahoo Finance and the underlying Reuters report. The accounts involved non-managerial health plan employees who handled member visit scheduling and broker-facing sales work, the company said. Clover added that the affected accounts could access some personal and protected health information, but did not have access to corporate financial or claims systems. Clover said it launched an investigation with external cybersecurity experts, took steps to contain the activity, and notified law enforcement. The investigation is ongoing, and the company is still reviewing what information may have been accessed or taken. The insurer also said it believes its response curbed and ended the unauthorized access, and it does not believe the incident has had, or is likely to have, a material impact on its business, financial condition, or results of operations. Clover is reviewing legal and regulatory requirements and will notify affected members if needed.