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Workers’ comp leaders to tackle claim complexity, compliance at National Comp
The September National Comp program will focus on issues including rising claim complexity, a shortage of experienced claims talent, and a regulatory environment that keeps changing state by state.
Every workers’ compensation program is dealing with a common set of pressures, including rising claim complexity, fewer experienced claims professionals, and a regulatory landscape that is constantly shifting, according to Risk & Insurance.
At the National Comp event scheduled for September, leaders are set to discuss 10 top challenges, ranging from how the claims process affects recovery to the cost and delays that can follow an incorrect or incomplete initial diagnosis.
The agenda also includes sessions on whether claims technology is actually producing measurable results, how digital tools are changing the nature of fraud, and how shifting presumption laws and mental health statutes alter program exposure.
Event discussions will additionally cover Medicare compliance topics such as Section 111 reporting, MSA settlements, and the potential penalty exposure from mistakes, along with broader efforts aimed at improving speed to resolution.