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Patients turn to social media to escalate health-insurance battles
The approach reflects frustration with insurers and the effort to get medical care coverage after traditional channels fail.
MarketWatch reports that patients who feel pushed to their limits are increasingly using social media platforms such as Facebook and LinkedIn to plead for help getting medical care covered by health insurance.
According to the outlet, the tactic is being used as patients seek support when they struggle to resolve coverage issues through more conventional insurer processes.
The trend highlights how health-insurance disputes are increasingly spilling into public online forums as patients look for additional leverage in getting care approved.