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Ex-USI producer alleges gender bias cut support and revenue
The complaint says USI withheld account executive help and delayed migrating her book to BenefitsPoint, leaving her to service accounts without pay.
A former USI Insurance Services employee has filed a discrimination and retaliation lawsuit alleging the brokerage denied her the same operational support provided to male peers and then fired her as her revenue fell, according to a complaint filed August 20, 2026 in federal court in Manhattan.
The case accuses USI of gender discrimination and retaliation under Title VII of the Civil Rights Act and New York State and New York City human rights laws. The producer says she was a senior vice president for employee benefits at USI from January 2019 until May 15, 2024, after joining through USI’s acquisition of the assets of GFI Insurance Brokerage, a New York-based brokerage where she had built what the filing calls a substantial client book.
The lawsuit says her pay was commission-based with a recoverable draw and that much of the dispute centers on staffing and servicing of her accounts. It alleges she never received an account executive even though her accounts warranted one, while male senior vice presidents in comparable roles did, and that she was not compensated for servicing her own accounts and those of a transferred principal.
The complaint further alleges account manager support was limited, including that an account manager she met in 2019 never worked on her accounts and that it took about two years to move her book onto BenefitsPoint, USI’s client database. It says that when she asked for help with the move, she was told other matters took precedence and she could not do it herself, and it alleges her accounts brought in less money over time because of these issues, according to Insurance Business.