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Duck Creek acquires Send Technology Solutions to unify underwriting workflows
Duck Creek said the combined platform can connect submission intake through policy issuance and portfolio monitoring, and Send supports more than $26 billion in gross written premium.
Insurance software-as-a-service provider Duck Creek Technologies said it has acquired commercial underwriting platform Send Technology Solutions, aiming to give insurers a more unified operating model for underwriting. The company said insurers will be able to connect submission intake, triage, enrichment, risk assessment, quote decisions, policy issuance, and portfolio monitoring in one workflow.
Duck Creek said underwriting is a key priority for insurers as they work to improve profitability, manage increasingly complex risks, and compete with greater speed and precision. The company described the deal as combining core insurance operations and underwriting orchestration in what it calls a trusted agentic AI experience that links systems of record, decision intelligence, and action.
Duck Creek, which said it serves hundreds of property and casualty insurers globally, including more than half of the top 20 global P/C carriers, said Send’s underwriting solutions cover commercial, specialty, reinsurance, MGAs, and delegated authority customers. It added that Send supports more than $26 billion in gross written premium through its underwriting orchestration engine.
Duck Creek said the acquisition builds on its recently launched Agentic AI Platform and its Agentic Underwriting Workbench strategy. It also said Send will continue to be available as a standalone underwriting orchestration engine, with Send CEO and co-founder Andy Moss leading the Send team at Duck Creek as general manager of underwriting.