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Trezor says ShipMonk breach exposed data for 13,689 customers
The exposed order data affected customers who placed orders between May 10 and August 8 and shipped to countries including the US, UK, and Sweden.
Trezor says a data breach at ShipMonk, one of its fulfillment partners, exposed personal information for 13,689 Trezor customers, including full names, phone numbers, email addresses, and shipping addresses.
According to Trezor, 11,742 customers had full details taken, while another 1,947 had names, cities, and email addresses exposed. The affected customers placed orders between May 10 and August 8, and their products were shipped to the United States, United Kingdom, Sweden, Colombia, Brazil, Italy, and Portugal.
Trezor said its own systems were not compromised, and that no device, private key, or wallet backup was touched. The company attributed the limited scope to a policy requiring partners to delete or anonymize order data 90 days after delivery, and said customers who did not receive a notification email are not affected.
Trezor warned that the incident may increase phishing risk and advised customers to treat unexpected contact with suspicion, including not entering a wallet backup online. The company also pointed to a prior breach at rival Ledger as evidence that customer targeting can extend beyond email.