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Air traffic control delays disrupt nearly 2,000 flights in the UK
Passengers on UK and EU carriers can seek refunds or alternative flights, and airlines may have to provide meals and accommodation when needed.
BBC Business reports that an air traffic control problem grounded nearly 2,000 flights across the UK, disrupting travel plans for thousands of passengers.
The outlet says airlines have a duty to look after passengers when flights are delayed or cancelled, including arranging alternative flights at no extra cost and providing meals and accommodation if necessary.
BBC Business adds that refunds and assistance depend on the airline and departure point, and that extra compensation is generally available only when the airline itself is at fault rather than for issues such as air traffic control problems.
The reporting also notes that passengers may need to pursue claims through travel insurance after seeking airline support, and the Civil Aviation Authority advises keeping receipts if costs are incurred.