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Nearly two-thirds of US employers saw 10% or higher turnover in 2025
Gallagher data says many employers expect revenue growth by 2027 without proportionate headcount increases, a staffing gap tied to rising burnout risk and stress-related benefits use.
Nearly two-thirds of US employers reported annual employee turnover of 10% or higher in 2025, according to a Gallagher workforce trends report.
Gallagher said 61% of employers expect revenue growth by 2027, but only half expect headcount to grow at the same pace, leaving a structural gap between output expectations and available staffing. The report links burnout risk to that sustained mismatch, describing retention pressure as a cost and continuity issue rather than only an HR program.
The survey, which covered 3,717 US organizations from January through March 2026, found retention is a top priority for employers, with almost three in five ranking it among top HR priorities and about two in five citing it as a top operational concern. Gallagher added that when turnover exceeded plan in 2025, replacement costs and workload redistribution increased pressure on remaining staff.
Gallagher also pointed to signs of strain showing up in benefits utilization before turnover data, including mental health claims and absence management. It cited separate NFP data showing average employer spending on mental health resources fell about 7% year over year, even as employee financial and mental strain rose.