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At close · Thu, Jul 23, 2026
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HomeUS MarketsEquitiesServiceNow shares drop as OpenAI Presence revives ente…

ServiceNow shares drop as OpenAI Presence revives enterprise AI worries

The stock slid even after ServiceNow posted an earnings beat that suggested improving AI momentum.

ServiceNow shares fell after a recent earnings beat, as investor attention shifted to a new perceived AI threat in the enterprise software market.

MarketWatch said the company’s results indicated its AI momentum is picking up, but concerns resurfaced after the launch of OpenAI Presence.

The outlet added that the new product has reignited fears that enterprise software providers could face disruption as AI capabilities expand into workplace and customer workflows.

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