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ServiceNow shares slip after OpenAI Presence raises enterprise software fears
The stock decline comes even after the company delivered an earnings beat, highlighting investor focus on AI-driven disruption risks.
ServiceNow’s shares fell after the rollout of OpenAI Presence, which revived investor concerns about AI disrupting enterprise software offerings.
MarketWatch notes that the earnings beat still signaled ServiceNow’s AI momentum is building, but the new product launch took center stage and weighed on sentiment.
The market reaction suggests investors are comparing near-term earnings progress against the possibility that newer AI capabilities could change how enterprises buy and use software platforms.
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