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AI is moving from data retrieval to real-time risk insight in insurance
Google Cloud’s Christina Lucas discussed how AI is reshaping insurance workflows, shifting the focus from basic data retrieval toward more real-time risk insights.
In an interview tied to InsuranceFest 2026, Lucas said underwriting is an area where insurers are still behind other industries, despite AI progress elsewhere.
She also highlighted key barriers that have slowed broader insurer adoption of newer technologies.
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Insurance BusinessPeer to Pier: AI's shift from data-retrieval to real-time risk insight