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HomeInsuranceIndustry & DealsBoards treat digital infrastructure risk like physical…

Boards treat digital infrastructure risk like physical supply chains

A Capgemini survey of 1,300 organizations across 11 countries found many would need three months to a year, or longer, to replace a critical digital provider.

Large companies and public bodies are ramping up scrutiny of their reliance on critical digital infrastructure as geopolitical tensions, export controls, and cyber threats expose vulnerabilities, according to a Capgemini survey covered by Insurance Journal.

Executives from 1,300 large organizations across 11 countries said they are increasingly treating digital infrastructure risks with the same type of oversight, contingency planning, and investment often applied to energy and physical supply chains, with board involvement becoming more important.

The survey said some organizations are already working to reduce dependencies on key technologies and providers, including efforts noted at Airbus. It also highlighted that recent events have made these risks harder to ignore, citing attacks on data centers and telecommunications infrastructure during conflicts in Ukraine and the Middle East.

Asked about backup options, nearly half of respondents said replacing a critical provider would take between three months and a year, while more than a third said it would take longer than a year. Leaders emphasized digital sovereignty in terms of substitutability, including whether organizations can switch providers and retain control of business-critical assets such as data and AI models.

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