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Workers’ comp claims closure rates improve as inventories shrink

A Rising Medical Solutions benchmarking survey found the share of organizations reporting 101% or higher claims closure ratios rose to 36% in 2025 from 30% in 2022.

Reported · Written up by our desk · Industry & Deals

Higher-performing workers’ compensation claims organizations are distinguishing themselves through operational execution rather than managing simpler claims inventories, according to a Rising Medical Solutions benchmarking study cited by Risk & Insurance.

The study said the percentage of workers’ comp organizations reporting claims closure ratios of 101% or greater increased to 36% in 2025, up from 30% in 2022, while those reporting growing claim inventories fell to 46% from 51% over the same period.

Rising Medical Solutions also found that higher performers were not necessarily handling less complex caseloads, with 56% reporting active indemnity ratios of 41% or greater compared with 42% of lower performers.

The survey of 338 claims leaders and practitioners also reported that 85% of organizations say administrative and compliance workload negatively affects their ability to perform other key claims functions, the report said.

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