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Vertafore uses AI to speed up source-backed insurance document research
Vertafore’s Document Intelligence Agent is designed to help insurance teams find relevant information inside ImageRight documents faster, reducing time spent manually searching across large files.
Insurance professionals often spend significant time opening, searching, and piecing together information from many documents to answer coverage questions, evaluate risks, and understand claims, a process that can slow work as workloads and customer expectations grow, according to Coverager.
Coverager reports that Vertafore’s Document Intelligence Agent is intended to turn insurance document research into faster, source-backed answers, helping teams assess risk, move claims forward, service policies, and make informed decisions across the insurance lifecycle without losing confidence in where the information came from.
The article says the information teams need is often already in their files, but critical details can be spread across dozens or even hundreds of documents, which makes locating them difficult and creates friction across processes that depend on the information.
Coverager adds that giving teams quicker access to relevant, source-backed information can reduce time spent on research, allowing more time for applying their expertise, as part of the company’s push to improve insurance document workflows.