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Real estate brokerage software highlights AI coaching and call analytics

HousingWire’s 2026 shortlist spotlights tools that use AI to review agents’ calls, grade performance, and deliver instant feedback for onboarding and training.

Reported · Written up by our desk · PropTech

HousingWire highlighted 15 real estate brokerage software options for 2026, focusing on platforms that aim to help brokerages “move the needle” as technology changes faster than hiring and training new agents.

The publication says AI-enabled coaching and training tools are increasingly being used to address brokerage pain points, including speeding up how agents learn and improving support for both new and experienced staff.

One featured product, Shilo AI, is described as using proprietary AI to listen to agents’ calls, analyze performance, grade calls, and provide instant and actionable feedback, with training based on millions of hours of calls and best practices.

Another pick, Agently, is presented as a gamified agent productivity app that supports onboarding, accountability, and training through an app experience, including manager tracking and in-app leaderboards intended to improve motivation and retention.

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