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AI and big data reshape insurance oversight, NAIC chair says
Wisconsin Insurance Commissioner Nathan Houdek cited NAIC efforts that relied on data calls across auto, homeowners, life, and health before an AI Model Governance Bulletin.
Wisconsin Insurance Commissioner Nathan Houdek says insurance regulation and technological innovation are increasingly working together as data and AI become embedded in how insurers evaluate and manage risk, according to a recent episode of The Institutes’ Predict & Prevent podcast covered by Risk & Insurance.
Houdek, who chairs both the National Association of Insurance Commissioners’ Financial Condition Committee and its Big Data and Artificial Intelligence Working Group, described how adoption accelerated over the past decade, with the COVID-19 pandemic acting as a catalyst for changes such as telemedicine partnerships, faster life insurance underwriting, and more granular analysis of driving behavior through connected data.
He pointed to home-strengthening programs that offer financial incentives for homeowners to meet higher safety standards modeled after Alabama’s Strengthen Alabama Homes initiative, which launched around 2011, and noted that multiple other states have adopted similar frameworks aimed at reducing losses from severe weather.
The discussion also focused on NAIC’s approach to AI oversight, with regulators first conducting data calls across multiple insurance lines to understand how AI is being used, then using that input to develop an AI Model Governance Bulletin, which about 25 states have adopted.