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Sedgwick says few property insurers have scaled AI in claims
The Sedgwick report cited in the coverage says only 7% of property insurance carriers have achieved scalable AI success in claims operations.
Risk & Insurance reports that a Sedgwick report found only 7% of property insurance carriers have achieved scalable AI success in claims operations.
The piece also notes that claims executives have changed how they manage teams over time as the insurance landscape has grown more complex.
In addition, the article points to NCCI's 2026 State of the Line report, which says workers' compensation produced a 91% combined ratio in 2025.
According to the same NCCI coverage, net written premium edged down while claim severity rose in 2025.