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Reassured rolls out SAINT.AI to flag medical disclosure gaps
The AI tool compares sales call transcripts with insurer application records to surface possible inconsistencies before claims.
UK life insurance broker Reassured has developed SAINT.AI, an AI tool designed to compare sales call transcripts with insurer application records and flag potential gaps or inconsistencies in customers’ medical disclosures.
Coverager reports the system was built with FOIL AI, with support from Microsoft, and is set to be implemented across Reassured’s operations.
Reassured says SAINT.AI is intended to help staff catch potential inaccuracies during the application process, before they become an issue at claim time.
The company added the tool following a tender process, with life and critical illness quotes from the provider included in the rollout.