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5-Star survey highlights tech and guidance as key for agents

The Insurance Business 2026 5-Star Networks and Alliances survey says AI is handling more quoting and administrative tasks, lowering barriers to agent independence.

Insurance Business reports its 2026 5-Star Networks and Alliances survey found that the organizations earning the highest marks are those helping agents work smarter, with support focused on technology, hands-on assistance, and practical business guidance.

The outlet says as AI takes on more quoting, policy comparison, and administrative tasks, barriers to independence are falling, which is reshaping what agents expect from their networks and alliances.

Insurance Business adds that this year’s winners were evaluated across areas including commissions, marketing support, technology, consultation, and perpetuation planning, with agents nationwide citing these factors when rating networks and alliances.

The survey’s results, according to Insurance Business, suggest value now extends beyond carrier access alone, as members look for help navigating a changing marketplace while building more sustainable businesses.

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