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Multifamily leaders discuss using AI to boost efficiency and resident experience
Commercial Observer hosted a virtual conference, AI & Innovation Forum: Reimagining Multifamily Through AI, Experience & Data, focused on how multifamily real estate firms are using artificial intelligence.
The program ran on Tuesday and was divided into three sessions covering how AI can support business efficiency while improving service for residents, the outlet said.
A panel moderated by Annie Laurie McCulloh, executive director of leasing and loyalty at Bilt, a renter and homeowner rewards platform, discussed firms’ approaches to AI utilization and optimization, according to Commercial Observer.